RelationIQ ℠
CRM Solutions driven by Intelligence
Experience a new era in customer relationship management with RelationIQ, Automatrix’s AI-powered CRM module. Designed to revolutionize how dealerships connect with customers, RelationIQ combines cutting-edge artificial intelligence with robust functionality to streamline sales, enhance engagement, and drive profitability.
RelationIQ ensures that no lead slips through the cracks by seamlessly capturing prospects from a variety of advertising sources, including online listings, social media platforms, and referral programs. By consolidating leads into a unified interface, dealerships gain full visibility into their sales pipeline, enabling smarter prioritization and faster follow-up.
Built with multi-rooftop capability, RelationIQ is perfect for dealerships with centralized Business Development Centers (BDCs). It enables centralized management of customer interactions across multiple locations, ensuring consistent service quality and coordinated efforts across your entire organization.
One of RelationIQ’s standout features is its detailed change logs with time stamps, providing full transparency into every interaction and update. This audit trail supports accountability, enhances team collaboration, and ensures nothing is overlooked in the customer journey. Additionally, real-time integration with deals and inventory ensures that sales teams always have the most up-to-date information at their fingertips, allowing them to match customer needs with available stock instantly.
RelationIQ supports seamless and personalized communication through its SMS and email tools, which enable dealerships to maintain meaningful customer engagement. Whether nurturing leads, sending reminders, or following up post-sale, RelationIQ ensures messages are timely, relevant, and impactful.
By integrating directly with the Traffic Log, RelationIQ provides comprehensive sales process tracking and training metrics, helping teams identify opportunities for improvement while eliminating missed sales opportunities. With insights into customer traffic patterns and team performance, RelationIQ empowers dealerships to refine their strategies and achieve higher conversion rates.
At its core, RelationIQ isn’t just a CRM—it’s an intelligent system that redefines efficiency. By automating routine tasks, enhancing customer interactions, and providing actionable insights, RelationIQ allows dealerships to focus on what matters most: building strong customer relationships and driving growth.
With RelationIQ, Automatrix reaffirms its commitment to empowering dealerships with innovative solutions that maximize productivity, boost engagement, and deliver measurable results.